Uber Eats complaint: Driver stole the order

Name: Driver stole the order
Item: Uber Eats
Rating: 1
Author: Theresa

Open 17 Sep 2022 118 views Fast Food / Delivery

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Filed 17 Sep 2022 by Theresa

Ordered, saw drivers details. Sent message to call when at my place.
Next minute driver photo changed. Contacted new driver with same instructions. Was told another driver took the order and he is trying to get support from Uber.
Next minute my order was canceled by Uber Eats!

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Case details

Status: Open
Company: Uber Eats
Filed: 17 Sep 2022
Rating: 1/5
Desired resolution: Find out who the driver was, FIRE HIM. I will never use Uber eats again!
Problem: Order taken by another driver, then cancelled
About: food delivery order

Progress

Filed
Company notified
Company replied
Resolved

17 Sep 2022 Complaint filed and published
17 Sep 2022 Message from Bizzy: we notified Uber Eats about this complaint.

See all 737 Uber Eats complaints

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