Complaint: Charged for canceled order

on 28 April 2021 about Uber Eats in category Fast Food / Delivery / Takeaway

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My complaint:

I canceled an order 4 minutes after placing the order because a menu item was not available. Uber charged me for the order maxing out a gift card I had THEN charged my business AEx for the overage on the next order! In my app the order even says canceled. There IS NOT CUSTOMER SERVICE to call. I will NEVER USE UBER EATS AGAIN and want a full refund on my uber eats gift card and my business AEx for an order I NEVER RECEIVED

0 0 votes
Justified complaint?

Suggested solution:

Reimburse me for the food order that was canceled in 4 minute window of placing order and reimburse my business AEx that they had no right to charge their mistake to.

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