Uber Eats complaint: 2 Consecutive Wrong Deliveries on Same Day
Filed 20 Jun 2023 by JOYCE
My daughter wanted to surprise her dad for Father’s Day today by having lunch delivered to him. Evidently a code was supposed to be given to the driver to make sure he was delivering to the right address. They left the food outside someone’s front door (not ours); my daughter had to place a second order. They told her they handed the order to me; again, they did not ask for a code. I’m not sure who received either of her orders, but it certainly wasn’t her dad. She’s a single working mom with two kids, so she certainly doesn’t have $60 to just throw away. She was told she would not receive any refunds. This is so wrong. I will use every avenue possible (to include a Congressional letter to my Congressman) to get the word out about your horrendous customer service. You should be ashamed.
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