Skip to content
File a complaint

Turkish Airlines complaints

Turkish Airlines complaint: Misinformation

Open 165 views Airlines

Filed 17 Feb 2022 by Mary

Hello,
I am bought a ticket directly from Turkish airlines,
They sold a ticket to me from Lagos to melbourne Australian,( ticket goes from Lagos – Istanbul- Singapore- melbourne) and they never gave a notice that Nigerian passport holders cannot transit through Singapore .
Even when I called them several week prior to the date of
My travel and questioned them about Singapore , they never mentioned this recent situation. Yesterday I arrived at the airport and realized I couldn’t check in. I requested for cancellation and they enforced a penalty fees for a situation that was clearly their fault! Am enraged and disappointed..I spent lots of money flying from my home state to Lagos …this is horrible

Turkish Airlines complaint: Misinformation
Photo Mary uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Turkish Airlines? Start the discussion above.

Wronged by Turkish Airlines too?
Make it sting!