My complaint:
Hello,
I am bought a ticket directly from Turkish airlines,
They sold a ticket to me from Lagos to melbourne Australian,( ticket goes from Lagos – Istanbul- Singapore- melbourne) and they never gave a notice that Nigerian passport holders cannot transit through Singapore .
Even when I called them several week prior to the date of
My travel and questioned them about Singapore , they never mentioned this recent situation. Yesterday I arrived at the airport and realized I couldn’t check in. I requested for cancellation and they enforced a penalty fees for a situation that was clearly their fault! Am enraged and disappointed..I spent lots of money flying from my home state to Lagos …this is horrible
Suggested solution:
I want my full refund and a compensation.
