TUI complaint: Ants in daughters cot and our room

Name: Ants in daughters cot and our room
Item: TUI
Rating: 1
Author: Molly

Open 5 Jun 2023 139 views Travel

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Filed 5 Jun 2023 by Molly

Ants in 4 month old daughter cot, asked on multiple occasions for this to be resolved and nothing was done to rectify this issue. Offered £200 refund but feel this isn’t appropriate considering the amount our holiday cost and we were unable to have a clean satisfied sleep or relax how to expect on holiday

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Case details

Status: Open
Company: TUI
Filed: 5 Jun 2023
Rating: 1/5
Desired resolution: Refund
Problem: Ants in baby's cot and room, unresolved
About: package holiday

Progress

Filed
Company notified
Company replied
Resolved

5 Jun 2023 Complaint filed and published
5 Jun 2023 Message from Bizzy: we notified TUI about this complaint.

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