Trulieve complaint: Call in Orders

Name: Call in Orders
Item: Trulieve
Rating: 1
Author: Marty

Open 1 Apr 2023 126 views Tobacco / 420

File your Trulieve complaint How does Complain.biz work?

Filed 1 Apr 2023 by Marty

This has been the fourth time I have placed an order online before the stores open and it is now 8:37 PM and I have yet to receive on text for pick up. When I questioned them about it, they are rude to me and say that I should’ve just come in. They have a sign that says do not come in until you have been text that your order is ready.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Trulieve
Filed: 1 Apr 2023
Rating: 1/5
Desired resolution: Fort Pierce is very unorganized and the staff especially the receptionist is rude. Twice during my last rec, they failed to remove milligrams when I purchased. After the second time I tried to correct it, and all they did was tell me they were right I was wrong. Then at the last minute they took every bit of the milligrams I had left, which was over 7000 went all they were entitled to was 15 15, 30, 15, 4500 mg at best.
Problem: Pickup orders not ready, staff rude
About: online pickup order

Progress

Filed
Company notified
Company replied
Resolved

1 Apr 2023 Complaint filed and published
1 Apr 2023 Message from Bizzy: we notified Trulieve about this complaint.

See all 24 Trulieve complaints

Discussion

0 comments

No comments yet. Been through something similar with Trulieve? Start the discussion above.

More Trulieve complaints

View all 24

2 weeks for delivery not honor pricing

I ordered on 4-15. Order has been scheduled for delivery for almost 2 weeks.Still not delivered Trulieve says that they…

26 Apr 2023

Refusing service BEFORE closing!

I went to pick up an order about 10 minutes before closing… customer was walking out as I was walking…

29 Mar 2023

Horrible Experience

I always use the online order system. yesterday 10202022 I went online and placed an order to be picked up…

22 Oct 2022

Wronged by Trulieve too?
Make it sting!

Launch complaint