Truist Bank complaint: Debit card not working and every worker said it was working

Complaint from kglaze03 reported on 24 August 2023 about Truist Bank

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My complaint:

I tried making purchases with my debit card earlier around 2:00pm. A few of them were declined. I called Truist Bank online 5-7 times. Every time I was told the card was good to use. But when I would go to use it again, the transactions would be declined again. I need my debit card to be fixed.

Suggested solution:

Restore the debit card so it can be used for purchases again or send a new one.

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