Tripmonster complaint: Trip monster refuse to cancel my ticket
Filed 12 Oct 2022 by Ahmed
I booked two flight tickets to Riyadh for me and my wife. Trip monster decided to issue two tickets for the same passenger which is me.
I requested a full refund for my ticket because I purchased the enhanced refund terms. But trip monster refused the refund request because the reason of over booking is not covered in the enhanced refund terms.
I even agreed to cancel the ticket and pay the cancellation fees but trip monster customer service mentioned that the ticket is non refundable and refused to cancel the ticket. Although, i visited the airline office and they mentioned its entirely my right ti refund the ticket amount after deducting the cancellation fees of 94 USD.
I need my money back.
Report
Discussion
0 comments
No comments yet. Been through something similar with Tripmonster? Start the discussion above.
More Tripmonster complaints
View all 62Impossible Connecting Flight – Need to have a change
I need to have a connecting flight changed to a different code share partner due to impossible flight connection due…
Flight timing changed
I booked a flight from lima to cusco on november 2022 but suddenly they changed the timing from 6.30 to…
Not replies for cancelled flight
I booked business class flight for 3 passengers on tripmonster for British airways with pnr L2RXEH. The airline cancelled first…