Complaint: Not replies for cancelled flight

on 29 August 2020 about Tripmonster in category Travel

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My complaint:

I booked business class flight for 3 passengers on tripmonster for British airways with pnr L2RXEH. The airline cancelled first leg of the flight and therefore we would like a refund as I am not interested in any other flight option.
When I contact tripmonster they don’t pick call and don’t reply to any emails and when I call British Airways they say I should contact tripmonster to cancel the booking and they cannot help.

0 0 vote
Justified complaint?

Suggested solution:

Please help me to get refund either via Tripmonster or British airways

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