Tripmonster complaint: Refund

Complaint from Zina reported on 01 February 2023 about Tripmonster

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My complaint:

My husband and I booked our flights from Port Moresby (Papua New Guinea) to Auckland (New Zealand) transiting between Brisbane and Sydney in Australia. We canceled our flights and tried to contact with them regarding our refund but couldn’t seem to find their number anywhere. It seemed like they just disappeared. Can’t find their contact details anywhere. Now we lost a total of $1500.

I believe they are a scam company.

Suggested solution:

By providing their phone number so we can easily reach them.

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