Trip.com complaint: Three weeks to book a flight

Name: Three weeks to book a flight
Item: Trip.com
Rating: 1
Author: Valentin

Open 20 Mar 2023 84 views Travel

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Filed 20 Mar 2023 by Valentin

We’ve been trying for more than 3 weeks now to book a flight with trip.com and to use our credits that we had from a flight canceled because of COVID-19. They keep telling us to wait, but the trip is in a week and we still haven’t received our tickets.

We need it to be booked to take time off at job and to book our airbnb.

We are tired of waiting. Last time we are using trip.com to book a flight.

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Case details

Status: Open
Company: Trip.com
Filed: 20 Mar 2023
Rating: 1/5
Desired resolution: Book our flight
Problem: Flight credits still not booked after weeks
About: flight booking with credits
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

20 Mar 2023 Complaint filed and published
20 Mar 2023 Message from Bizzy: we notified Trip.com about this complaint.

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