Trip.com complaint: Refund incorrect baggage allowance dded

Name: Refund incorrect baggage allowance dded
Item: Trip.com
Rating: 1
Author: Kim

Open 11 Sep 2022 113 views Travel

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Filed 11 Sep 2022 by Kim

I contacted trip to book a checked bag to take on my flight from Manchester to alicanti as I couldn’t do it on line and the advisor booked the baggage for the return flight in error, which I didn’t need as I had already done this via the airline direct so I want a refund as this is their error not mine, they can listen to the call and see what I asked for wasn’t done

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Case details

Status: Open
Company: Trip.com
Filed: 11 Sep 2022
Rating: 1/5
Desired resolution: Refund the £43.00 so I can book my baggage direct with easy jet for the outbound flight
Problem: Baggage booked on wrong flight leg
About: checked baggage
At stake: £43

Progress

Filed
Company notified
Company replied
Resolved

11 Sep 2022 Complaint filed and published
11 Sep 2022 Message from Bizzy: we notified Trip.com about this complaint.

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