My complaint:
I contacted trip to book a checked bag to take on my flight from Manchester to alicanti as I couldn’t do it on line and the advisor booked the baggage for the return flight in error, which I didn’t need as I had already done this via the airline direct so I want a refund as this is their error not mine, they can listen to the call and see what I asked for wasn’t done
Suggested solution:
Refund the £43.00 so I can book my baggage direct with easy jet for the outbound flight