complaint: Refund incorrect baggage allowance dded

on 11 September 2022 about in category Travel

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I contacted trip to book a checked bag to take on my flight from Manchester to alicanti as I couldn’t do it on line and the advisor booked the baggage for the return flight in error, which I didn’t need as I had already done this via the airline direct so I want a refund as this is their error not mine, they can listen to the call and see what I asked for wasn’t done

Suggested solution:

Refund the £43.00 so I can book my baggage direct with easy jet for the outbound flight

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