Filed 29 Dec 2022 by Duaa
I wish to complain about my refunded ticket 512-6725836758. Kindly investigate as i was not informed before they proceed processing the refund about the terms and conditions of the ticket. Moreover, i didn’t know that the refund value is very small only. If only i knew it beforehand, i will not proceed to refund the ticket, instead i will keep it OPEN for future use. I was informed by Royal Jordanian Airlines that ticket if not refunded can be kept OPEN and can be use within one year from the date of its issuance.
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