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Trip.com complaint: Airline cancellation

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Filed 22 Oct 2022 by Roohi

Unfortunately Singapore airlines cancelled my return ticket, upon calling to trip.Com, they are asking for change fee I.e.860$ to change date which should be feee according to their terms and conditions and saying airlines are asking for change of fee.When I called airlines, they are saying they are not asking for change fee, it is trip.Com.They are complete scammers , I paid 4200$ for tickets , all they say they can refund me and can cancel my whole round trip as they can’t found any tickets for me.I am so stressed right now.Don’t know what to do but their customer service is useless.I put complaint to Singapore airlines but they even says they can’t do anything.I think airlines should stop selling them their tickets.

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