Triips complaint?

Do you have a dispute or a bad customer experience with Triips? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Triips customer service works by email and contact form only: write to contact@triips.com or use the contact page shown in the contact details at the top of this page. There is no phone line, and the terms say that requests by phone or social media are not handled and that a reply can take up to 30 days. Put the email address on your membership, the date you joined, the plan and the charge you are writing about in the first message, and keep a dated copy of everything you send.

Annual charge after a trial you meant to cancel? Start your complaint here alongside the email: we push it out to Triips by email, social media and printed letters.

Triips memberships are cancelled by the member from the account dashboard on the Triips website, not by email: its terms say cancellation takes effect at the end of the current billing period and that subscription payments are generally non-refundable. Every new member starts on a 7-day free trial that converts automatically into a paid plan unless it is cancelled before the trial ends, so the date you signed up is the date that matters. The terms also describe a savings guarantee refund with its own conditions, including a full year of membership and flights booked through Triips deals, and a window for claiming it after the year ends.

Trial converted before you could cancel? Report it here with the signup date and the statement line: our trained AI opens a case for you and keeps coaching you on what to send next and when to push again.

Yes. In the US, the consumer protection office or attorney general in your own state takes complaints about a company's products or services, including a subscription sold from a website, and that covers a flight-deal membership such as Triips. The office generally expects Triips to have had a chance to put things right first, so keep a dated record of every message you sent and every reply.

Trial charge you did not agree to? Bring it through our complaint process and we help you write it in minutes, using what worked in thousands of earlier complaint letters.

Nothing has been reported about Triips here yet. Our research shows what typically goes wrong at paid flight-deal alert services: a free trial that converts into an annual charge, a cancellation that only works from inside the account, payments described as non-refundable, fares that have gone by the time the alert is opened, alerts set to the wrong home airport, and support that works by email alone and takes a long time to answer.

Recognise the annual charge that followed the trial? Be the first to report it: your case opens the record for the next member checking whether the trial really can be cancelled in time.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Triips through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Triips can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.