TransPennine Express Complaints Service & Advice
Most Common TransPennine Express Complaints and Tips
Our community hasn't reported any complaints about TransPennine Express yet. We're looking forward to gathering more feedback and experiences before conducting our analysis. If you've interacted with TransPennine Express, please share your experience with us!
How and why file a complaint about TransPennine Express?
Do you have a dispute or had a bad customer experience with TransPennine Express? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to TransPennine Express.
TransPennine Express Customer Sentiment: Neutral
Our sentiment meter has detected that TransPennine Express complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TransPennine Express, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
TransPennine Express complaints chart
We have received 0 complaints about TransPennine Express over the last 12 months. The graph below shows a monthly breakdown.
TransPennine Express complaint statistics
Curious about TransPennine Express's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
How to contact the customer service of TransPennine Express?
Below, you will find the contact information for the complaint department of TransPennine Express. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of TransPennine Express by calling 03456001671. For TransPennine Express support through email, send your inquiry to tpecustomer.relations@tpexpress.co.uk. If you want to reach out to TransPennine Express through their own website, you can use their contact form.
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