TracFone complaint: Lies

Name: Lies
Item: TracFone
Author: Richard

Open 17 Oct 2021 242 views Telecom

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Filed 17 Oct 2021 by Richard

You sold me a phone knowing that you and other stores out of cases and screen savers. Then I get lied to from your customer service. Why sell products that you DONT have accessories for and can’t be found. I looked in 5 stores and called 4 others. NOTHING. I would have gotten DIFFERENT phone, now I am Stuck. I’m 68, my first cell phone and I get sold JUNK. Thank YOU.

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Case details

Status: Open
Company: TracFone
Filed: 17 Oct 2021
Desired resolution: I should get case and screen saver or a different phone that I can get those 2 items for.
Problem: No cases or screen protectors for phone sold
About: mobile phone

Progress

Filed
Company notified
Company replied
Resolved

17 Oct 2021 Complaint filed and published
17 Oct 2021 Message from Bizzy: we notified TracFone about this complaint.

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