Bank statement charge
What is ME GROUP INTERNATIONAL on my bank statement?
Who charged you
ME Group Photo-Me booths, Revolution Laundry, Amuse.ME rides
ME GROUP INTERNATIONAL is the company behind Photo-Me photo booths, Revolution Laundry self-service washers and dryers, Amuse.Me children's rides and Revolution Pizza vending machines. The line is a card or mobile wallet payment at one of those machines, often in a supermarket or shopping centre.
How it can show on a statement
ME GROUP INTERNATIONALME GROUP INTERNATIONAL PL EPSOM
Find out what it was
- 1
Think about where you were on that date: booths, laundry machines and rides sit in supermarkets, car parks and shopping centres, and EPSOM on the line is the head office, not the machine's location.
- 2
Search your inbox for a Revolution Laundry receipt: the machine asks for an email address during payment and sends the receipt there.
- 3
Check whether the line is still pending: holds from these machines are released within about five working days, depending on your bank, and are never taken.
- 4
Compare the amount with what was used, such as a photo set, a wash, a dry or a ride, and look for a second line from the same visit.
- 5
Check your mobile wallet's transaction list if you paid with a mobile or watch; it shows the exact time of the payment.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to ME Group, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “ME GROUP INTERNATIONAL”?
ME Group renamed itself from Photo-Me, and its card payments carry the parent company's name rather than the brand on the machine. Card statements fit about 25 characters for the name, so it often reads ME GROUP INTERNATIONAL PL (from PLC) followed by EPSOM, the Surrey town where the head office is, not the place where you used the machine.
A NYX* in front points to Nayax, the card payment company ME Group uses on machines such as its children's rides.
Why you might see this charge
- A passport or ID photo, or a strip of fun photos, at a Photo-Me booth.
- A wash or a dry at a Revolution Laundry machine, where each cycle or extra drying time is a separate payment.
- A ride on an Amuse.ME children's ride.
- A pizza from a Revolution Pizza vending machine.
- A temporary hold that shows as pending while the machine checks the card; ME Group says holds are never taken and drop off within about five working days.
- Two lines after a failed or repeated payment at a machine.
Is ME GROUP INTERNATIONAL legit?
Real: ME Group International is a UK company listed on the London Stock Exchange, and these are normal payments at its machines. The name looks unfamiliar only because it is the parent company of the machine brands.
If a message about a refund or a machine payment arrives out of the blue, check the payment in your own banking app instead of following its link.
Other charges people look up
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|---|---|---|
| SKY DIGITAL | Sky | SKY DIGITAL is Sky, the TV, broadband and mobile provider, using the old name of its digital TV service. |
| METROPOLIS PARKING | Metropolis | METROPOLIS PARKING is Metropolis Technologies, which runs parking garages and lots where cameras read your license… |
| Close - [broker] | Close Brothers Premium Finance | Close followed by a dash and a broker's name is Close Brothers Premium Finance, a lender that spreads the cost of an… |
| DEBITSUCCESS | Debitsuccess | DEBITSUCCESS is Debitsuccess, part of Xplor, which collects regular payments for gyms, swim schools, childcare centres… |
| TPG PRODUCTS SBTPG LLC | Santa Barbara Tax Products Group | TPG PRODUCTS SBTPG LLC is Santa Barbara Tax Products Group, a Green Dot company that handles tax refunds for people… |
| CTLP*CSC SERVICEWORKS | CSC ServiceWorks | CTLP*CSC SERVICEWORKS is CSC ServiceWorks, which runs card and app laundry machines in apartment buildings, dorms and… |
| EUI LIMITED | Admiral Insurance | EUI LIMITED is the Admiral Group company behind Admiral insurance: Admiral, Elephant, Diamond and More Than are its… |
| TFL TRAVEL CHARGE | TfL | TFL TRAVEL CHARGE is Transport for London (TfL) charging the contactless card or mobile wallet you used on the Tube… |
Questions about ME GROUP INTERNATIONAL
Who is ME Group International?
ME Group International plc, formerly Photo-Me International, runs Photo-Me booths, Revolution Laundry machines, Amuse.Me rides and Revolution Pizza vending machines in the UK, and similar machines in other countries. Its head office is in Epsom, Surrey.
Why does ME GROUP INTERNATIONAL say EPSOM?
Epsom is where ME Group has its head office, so the bank shows it as the location. The machine you used can be anywhere.
What is NYX*ME GROUP INTERNATIONAL?
It is the same kind of machine payment; NYX* points to Nayax, the card payment company ME Group uses on machines such as its children's rides. Think of where you used a photo booth, laundry machine or ride that day.
What can I do about an ME Group payment I did not agree to?
File a complaint on Complain.biz. We write it with you and send it to ME Group, so you do not have to chase it yourself.
Based on
- ME Group UK Help: I was charged twice or a different amount than on my receipt
- ME Group UK Help: How do I get a receipt from Revolution Laundry?
- ME Group UK Help: What should I do if my Revolution Laundry payment fails?
- ME Group UK Help Centre (brands, registered office Epsom)
- ME Group: home (wash, photo, print, feed)
- Wikipedia: ME Group (formerly Photo-Me International)
- PXP: What will a customer see on their bank statement (merchant name 25 + town 13 + country 2)