Bank statement charge
What is SKY DIGITAL on my bank statement?
Who charged you
Sky Sky UK Limited
SKY DIGITAL is Sky, the TV, broadband and mobile provider, using the old name of its digital TV service. It is usually your monthly Sky bill for TV, broadband or talk, paid by Direct Debit, or a first payment after joining or changing your package.
How it can show on a statement
SKY DIGITALSKY DIGITAL [reference number]SKY DIGITAL, FIRST PAYMENTSKY DIGITAL, INITIAL PAYMENT
4 more ways it shows
SKY DIGITAL INTERN LIVINGSTON GBRSKY SUBSCRIPTIONSKY UK LIMITEDSKY MOBILE [reference number]
Find out what it was
- 1
Open your latest bill in the My Sky app or your Sky account and compare the total and date with the SKY DIGITAL line; the bill breaks down each part of your package.
- 2
Compare the reference after SKY DIGITAL with the reference on your other Sky payments: a different reference usually means a separate Sky agreement.
- 3
Open the Direct Debit list in your banking app and check for more than one Sky Direct Debit and the date each was set up.
- 4
Search your inbox for Sky order confirmations and bill emails around the date a new or changed amount started, such as a Sky Store purchase or an upgrade.
- 5
Ask the people in your household whether they ordered a film, an event or an upgrade through the TV box, since these go on the bill.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Sky, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “SKY DIGITAL”?
Sky Digital was the name of Sky's digital TV service, and Sky's Direct Debits often still carry it, so broadband and talk payments can say SKY DIGITAL even if you have no Sky TV. The company behind it is Sky UK Limited.
The long number after the name is a reference. A second SKY DIGITAL line with a different reference and amount usually belongs to a separate Sky agreement, such as a TV or device paid off monthly. Card payments to Sky can show as SKY DIGITAL INTERN or SKY SUBSCRIPTION instead.
Why you might see this charge
- Your monthly Sky bill for TV, broadband or talk.
- A first payment after joining or changing your package, which can differ from the regular amount.
- One-off extras added to the bill, such as Sky Store rentals or purchases, a Sky Box Office event or a set-up fee.
- A separate Sky agreement with its own Direct Debit, for example a TV or device on a monthly plan or Sky Protect cover.
- A new price after a promotional discount ended or a yearly price rise applied.
- Sky Mobile, which is billed separately and usually shows as SKY MOBILE.
Is SKY DIGITAL legit?
SKY DIGITAL is Sky's own payment name, not a separate company: the payments go to Sky UK Limited.
If an email or text about a Sky payment asks for card details through a link, treat it as a lookalike and check the bill in your own Sky account instead.
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| TPG PRODUCTS SBTPG LLC | Santa Barbara Tax Products Group | TPG PRODUCTS SBTPG LLC is Santa Barbara Tax Products Group, a Green Dot company that handles tax refunds for people… |
| CTLP*CSC SERVICEWORKS | CSC ServiceWorks | CTLP*CSC SERVICEWORKS is CSC ServiceWorks, which runs card and app laundry machines in apartment buildings, dorms and… |
| EUI LIMITED | Admiral Insurance | EUI LIMITED is the Admiral Group company behind Admiral insurance: Admiral, Elephant, Diamond and More Than are its… |
| TFL TRAVEL CHARGE | TfL | TFL TRAVEL CHARGE is Transport for London (TfL) charging the contactless card or mobile wallet you used on the Tube… |
| HMRC NDDS | HM Revenue & Customs | HMRC NDDS is a Direct Debit to HM Revenue & Customs, collected through its National Direct Debit System. |
Questions about SKY DIGITAL
What is Sky Digital on my bank statement?
It is Sky. Sky's Direct Debits often carry the old Sky Digital name, so the line is usually your monthly bill for TV, broadband or talk.
Why does Sky Digital appear when I only have Sky broadband?
The name comes from Sky's old digital TV service, but Sky uses it on its Direct Debits generally, so broadband and talk payments can show it too.
Why are there two Sky Digital payments?
A second line with its own reference is usually a separate Sky agreement, such as a TV or device paid monthly, or a one-off payment such as a first payment. Compare the references with your Sky bills.
What if I did not agree to a Sky Digital payment?
File a complaint on Complain.biz. We write it with you and send it to Sky, so you do not have to chase it yourself.
Based on
- Sky: Terms and conditions (Sky UK Limited, Grant Way, Isleworth)
- Sky Community: Re: Sky Digital
- Sky Community: Unknown sky digital payment
- Wikipedia: Sky Digital (brands of Sky UK, Sky Ireland, Sky NZ)
- Wikipedia: Sky UK
- Emma: How Sky appears on your bank statement
- Emma: How Sky Mobile appears on your bank statement