Bank statement charge
What is the METROPOLIS PARKING charge on my bank statement?
Who charged you
Metropolis parking garages and lots that read your license plate
METROPOLIS PARKING is Metropolis Technologies, which runs parking garages and lots where cameras read your license plate instead of handing you a ticket. The charge is usually a parking visit billed automatically to the card linked to your plate when the car drove out, or a monthly parking subscription.
How it can show on a statement
METROPOLIS PARKINGMETROPOLIS PARKING [CITY]METROPOLIS [CITY]
Find out what it was
- 1
Search your text messages, and your email including spam, for a Metropolis receipt: one is sent after each visit with the location, the time parked and the amount.
- 2
Open the Metropolis app and check your parking history and which plates are saved on your account.
- 3
Match the date with a garage, airport, hotel or event you drove to; the charge can post up to 3 business days later.
- 4
If the same amount comes back every month, check for a monthly parking subscription.
- 5
Ask family members who drive a car linked to your account whether they parked there that day.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Metropolis, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “METROPOLIS PARKING”?
Metropolis garages work without tickets for members. Cameras read your license plate at the entry and exit, and the visit is billed to the card saved with that plate in your Metropolis account. The line names Metropolis, sometimes with a city, rather than the hotel, airport, office or venue you drove to. Most charges post within 24 hours, but some take up to 3 business days.
Metropolis also owns SP+, one of the largest parking operators in North America, so a garage you know under another name can be run by Metropolis. Metropolis says a card, once added, stays linked to the plate for all future visits at its locations across the country, so the card on file is billed whenever that plate drives out of one.
Why you might see this charge
- A visit to a garage or lot at an office, hotel, airport, stadium or shopping area, billed when the car left.
- A service fee that Metropolis adds to each parking visit, which can vary by location.
- A monthly parking subscription that renews by itself at the current price until it is canceled.
- A second car on the same account parked while the subscription car was already inside, billed at the daily rate.
- A card check when a card is first added, which drops off again, sometimes only after several business days.
- A rental or borrowed car you once registered: people report that its plate stayed linked to their card, so later visits by another driver were billed to them.
Is METROPOLIS PARKING legit?
Metropolis Technologies is a real company that runs thousands of parking locations across North America and owns the parking operator SP+. A METROPOLIS PARKING line is normally a real parking visit billed to the card linked to a plate. The common surprises are a visit you forgot, a plate that is still linked to your card, and fees you did not expect.
Texts about unpaid parking that ask you to pay through a link borrow the names of parking companies too. Check your own Metropolis receipts and account instead of using the link.
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Questions about METROPOLIS PARKING
What is Metropolis Parking on my credit card?
It is a parking visit at a garage or lot run by Metropolis, billed automatically to the card saved with your license plate when the car left. A text receipt with the location, time and amount is sent after each visit.
Why did Metropolis charge me when I never signed up?
You, or someone using your car or your card, may have added the plate and card once, in the app or by scanning a sign at a Metropolis garage or airport lot. Metropolis says the card then stays linked to that plate for future visits at its locations, so visits are billed without a stop at a pay station. Paying once at the exit by text message also shows as a Metropolis charge.
Is Metropolis Parking legit?
Yes. Metropolis Technologies is a real parking technology company that also owns SP+. Its charges come from plate reads at its garages and lots, so the open question is usually which visit or which plate, not whether the company is real.
Why did the Metropolis charge post days after I parked?
Most Metropolis charges post within 24 hours of the visit, but some take up to 3 business days. A card check made when a card is first added can also take several business days to drop off.
What if I did not agree to a Metropolis Parking charge?
File a complaint on Complain.biz. We write it with you and send it to Metropolis, so you do not have to chase it yourself.
Based on
- Your Metropolis membership: how billing works, how charges appear on your statement, posting times (Metropolis)
- Metropolis Terms of Service: service fees, subscriptions and auto-renewal, second vehicles (Metropolis)
- Monthly Subscription Parking (Metropolis)
- Metropolis completes take-private of SP Plus Corporation (Metropolis newsroom)
- Metropolis FAQs: plate recognition, card on file, card pre-authorization, text receipts (Fresno Yosemite International Airport)
- State of Delaware open data: state employee card transactions (METROPOLIS PARKING lines, category parking lots and garages)