Bank statement charge
What is B G SERVICES on my bank statement?
Who charged you
British Gas Services HomeCare and home services
B G SERVICES is British Gas Services Limited, the British Gas company that runs HomeCare and other home services. The payment is usually monthly cover for a boiler, central heating, plumbing and drains or home electrics, paid by Direct Debit separately from your gas and electricity bill.
How it can show on a statement
B G SERVICESBG SERVICES
Find out what it was
- 1
Sign in to your British Gas account and look under home services or cover for an active HomeCare plan and its monthly price.
- 2
Note the reference after BG SERVICES and compare it with the reference numbers on your British Gas cover documents and letters.
- 3
Search your inbox and post for HomeCare welcome packs, renewal letters or cover confirmations around the date the payments started.
- 4
Open the Direct Debit list in your banking app for a BG Services entry and when it was set up.
- 5
Ask anyone in the household whether they took out boiler or home cover, including with a new boiler or an energy switch.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to British Gas Services, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “B G SERVICES”?
British Gas is a trading name used by several companies. HomeCare and most home services are run by British Gas Services Limited, so the Direct Debit uses a shortened form of that company name instead of HomeCare or British Gas.
The number after BG SERVICES is the Direct Debit reference, which you can compare with the numbers on your cover documents.
Why you might see this charge
- A monthly HomeCare or boiler cover payment.
- Extra cover added to a plan, such as plumbing and drains or home electrics.
- Cover renewing for another year, often at a new monthly price.
- Cover set up by someone else in the household, or taken out alongside an energy deal or a new boiler.
- A one-off repair or boiler service bill from British Gas home services, if you chose to pay it by Direct Debit.
- An excess for a completed repair under your cover, which British Gas takes from your card after the repair.
Is B G SERVICES legit?
Real: B G Services is British Gas's own home services company, so the payment goes to British Gas. Do not confuse it with BG Gas Services Ltd, an unrelated gas shipping company that shows up in company searches.
Emails and texts that use the British Gas name to offer a refund or ask you to update a Direct Debit through a link are a common lookalike. Check your cover in your own British Gas account, never through a link in a message.
Other charges people look up
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|---|---|---|
| VZWRLSS*APOCC VISB | Verizon Wireless | VZWRLSS is Verizon Wireless, the mobile network, written short on card statements. |
| E-TOLL AVIS | Highway Toll Administration | E-TOLL AVIS, E-TOLL BUDGET and E-TOLL PAYLESS are tolls from a rental car, billed by Highway Toll Administration… |
| TELEFONICA UK LIMITED | O2 | Telefonica UK Limited is the company behind O2, the UK mobile network, and the company that collects O2's Direct Debits. |
| PREMIUM CREDIT LTD | Premium Credit | PREMIUM CREDIT LTD is Premium Credit, a UK lender that pays a yearly bill upfront for you and collects it back by… |
| ME GROUP INTERNATIONAL | ME Group | ME GROUP INTERNATIONAL is the company behind Photo-Me photo booths, Revolution Laundry self-service washers and… |
| SKY DIGITAL | Sky | SKY DIGITAL is Sky, the TV, broadband and mobile provider, using the old name of its digital TV service. |
| METROPOLIS PARKING | Metropolis | METROPOLIS PARKING is Metropolis Technologies, which runs parking garages and lots where cameras read your license… |
| Close - [broker] | Close Brothers Premium Finance | Close followed by a dash and a broker's name is Close Brothers Premium Finance, a lender that spreads the cost of an… |
Questions about B G SERVICES
What is a B G Services Direct Debit?
It is a Direct Debit to British Gas Services Limited, the British Gas company behind HomeCare. It usually pays for boiler, central heating, plumbing and drains or home electrics cover.
Is B G Services my British Gas energy bill?
No. Gas and electricity are billed separately; B G Services collects payments for home services such as HomeCare, so you can have both Direct Debits at the same time.
Why did my B G Services payment go up?
HomeCare cover renews each year, often at a new monthly price, and added cover such as plumbing and drains or home electrics raises the amount. Your renewal letter shows the new price.
What can I do about a B G Services payment I did not agree to?
File a complaint on Complain.biz. We write it with you and send it to British Gas, so you do not have to chase it yourself.
Based on
- British Gas: The legal stuff (trading names and companies)
- British Gas: Paying your home services bill
- British Gas: Home services, cover and insurance (HomeCare)
- Emma: How British Gas HomeCare appears on your bank statement
- Business Energy UK: Who are Bg Gas Services Ltd (unrelated gas shipper, 03299002)