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Bank statement charge

What is the ANE* charge on my bank statement?

Who charged you

An organization that collects gifts through Anedot

ANE* means Anedot, a donation platform and payment processor that churches, nonprofits, schools and political campaigns use to collect gifts online. The charge is usually a one-off or recurring gift to the organization named after the asterisk, sometimes with a processing fee added.

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How it can show on a statement

  • ANE*
  • ANE*[ORGANIZATION NAME]

Find out what it was

  1. Search your email, including spam, for Anedot: each gift gets a receipt from Anedot naming the organization, the amount and the date.

  2. Read the name after ANE* and compare it with churches, charities, schools and campaigns you gave to, including at an event or by text.

  3. Sign in to Anedot's donor account with your email address and open Donations and Recurring gifts to see the gifts made with that email.

  4. Check whether the amount is a round gift plus a little extra, which is usually a processing fee added at checkout.

  5. Ask anyone who shares the card or account whether they made a gift that day.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to the business, so you do not have to chase it yourself.

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Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “ANE*”?

Anedot processes the gift for the organization, so the line starts with ANE*, short for Anedot, and the organization's name follows, often shortened to fit the line. The money goes to that organization; Anedot says it does not fundraise on anyone's behalf.

The receipt comes from Anedot rather than from the church, charity or campaign, so an unfamiliar Anedot email and an ANE* line usually belong to the same gift. The company behind the platform is Anedot, Inc.

Why you might see this charge

  • A one-off gift to a church, ministry, charity, school or political campaign through its online giving page.
  • A recurring gift that repeats on the schedule the organization set, such as every month, until it is cancelled.
  • A processing fee added to the gift: some giving pages ask donors to cover the fee, on some that box starts ticked, and on some the fee is always added.
  • A gift made by texting a keyword that the organization shared.
  • A ticket, event place or thank-you item paid for on an organization's Anedot page.
  • A gift made by someone who shares your card or bank account.

Is ANE* legit?

Yes. Anedot, Inc. runs a real donation platform and payment processor used by churches, nonprofits, schools and political campaigns, and ANE* is how its gifts start on a statement. The money goes to the organization named after it, and that organization chooses whether donors pay the processing fee and sets the schedule of recurring gifts.

Anedot processes gifts but does not manage the organizations' email, text or mail lists, so messages that link to an Anedot page come from the organization. To check a gift, search your own inbox for the Anedot receipt instead of opening a link in a message.

Other charges people look up

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VTSUP.COM Verotel VTSUP.COM is the statement name of Verotel, an Amsterdam payment company that bills for thousands of websites, many of…
AMEX EPAYMENT ACH PMT American Express AMEX EPAYMENT ACH PMT is a payment to an American Express card account, taken from a bank account.
TRANSAK Transak TRANSAK is Transak, a crypto payments company that sells crypto through the Buy button in wallet apps such as MetaMask…
SP * Shopify SP * means you bought from a store that runs on Shopify and takes payments through Shopify Payments, online or in…
USA* Cantaloupe (formerly USA Technologies) USA* and CTLP* are the prefixes of Cantaloupe, formerly USA Technologies, whose card readers sit on vending machines…
BANXA Banxa BANXA is Banxa, a payments company that sells crypto through the Buy button of wallet and exchange apps such as…
VISA PROVISIONING SERVICE Visa VISA PROVISIONING SERVICE is a card check, not a purchase, made when your Visa card is added to a wallet or an app.
FID BKG SVC LLC MONEYLINE Fidelity Investments FID BKG SVC LLC MONEYLINE is Fidelity Brokerage Services, the brokerage company behind Fidelity Investments accounts.

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Questions about ANE*

What is ANE* on my bank statement?

ANE* stands for Anedot, the platform that processed a gift for the organization named after it. It is usually a gift to a church, charity, school or campaign, and the Anedot receipt in your email names it in full.

Why is the ANE* charge more than my gift?

Some Anedot giving pages let donors cover the processing fee. On some that box starts ticked and on some the fee is always added, so the fee and the gift are charged as one amount. The receipt shows the total charged.

Is Anedot legit?

Yes. Anedot, Inc. is a real donation platform and payment processor. The organization named after ANE* receives the gift; Anedot processes the payment and emails the receipt.

What if I did not agree to an ANE* charge?

File a complaint on Complain.biz. We write it with you and send it to the organization named after ANE*, so you do not have to chase it yourself.

Based on

  • Why does Anedot appear on my bank statement? (Anedot Donor Support)
  • How does Anedot work? (Anedot Docs)
  • Donor covers fees (Anedot Docs)
  • Manage recurring gifts (Anedot Donor Support)
  • Unsubscribe and contact list removal (Anedot Donor Support)
  • Shipment information: merchandise, tickets and events (Anedot Donor Support)
  • Terms of Use (Anedot, Inc.)

Charged without asking?
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