Ticketmaster complaint: Wrong Kick-Off Time for Sounders Game

We bought tickets for the LA Galaxy vs Seattle Sounders game on Saturday, April 1st. Two adults and two children, 4 tickets total. On the Ticketmaster website, the kick-off time was shown as 6:30PM (see attached photo). Our family are big Sounders fans even though we live in San Diego. We decided to get a hotel for the night in LA since it would be rather late for the kids after the game was over. We arrived at the hotel at 6PM (it was a couple blocks away from the stadium). It was oddly quiet as we were walking up the street. When my wife pulled up the actual tickets, they showed the kick-off time as 4:30PM. At this point, there was only 5 minutes left in the game, so we turned around and walked back. The kids were devastated! When we contacted Ticketmaster, they said since the tickets sold through their site were from AXS (3rd party), it wasn’t their problem and they refused a refund or credit. They apparently don’t stand by the information on their website. They even acknowledged that the info was wrong!