Ticketmaster complaint: Unable to get ticket on phone which is required in order to get in-Order 36614400

I purchased the OVO Cirque do Solei event at Rio Rancho tickets for $190. This is for Saturday the 5th. After 3 days of working on this I’m running out of time! I created a ticketmaster. com account. I’ve already changed the password again to be sure everything is current.
Everytime I try to get in I have an Ad Blocker issue on my phone (samsung) which I can’t seem to correct. My husband logged in on his Apple phone with my login email and old then new password and both times keeps getting please check yoiur email and password message. That was my original issue for changing the password. It’s possible I may have had an old account open, with the same email, but after changing the pw, that shouldn’t matter.

WE CAN’T GET INTO THE VENUE WITHOUT USING OUR PHONES – THAT’S NONSENSE. I’ve already talked to customer support and was told to have my husband try it, But no luck and now I’m on another hour long hold ?? to try to get through. This company will clearly never get my business again. I will literally drag my computer with me this Saturday if I have to to some how prove I have a ticket! the email is [email protected]. I’ve had it for decades! Why would that be a problem?