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Ticketmaster complaint: Resale of tickets issue

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Filed 1 Jun 2022 by Stuart

I had two tickets through Ticketmaster for The Who May 26th. Earlier that day I got diagnosed with COVID and had to sell them. I placed them for resale but TM did not allow me to set the price below the cost of what I paid. In addition, they wrote they would be in touch later in day: I understood this as they would allow a price drop. It never happened and I tried repeatedly to reset the price but to no avail. I tried to chat online with Ticketmaster but after some automated texts from them, they did not respond at all. The tickets went unsold and I was out $1500. I was also quite sick and could not excluslvely focus on only this. I contacted stubhub but they were unable to figure out how to move the tickets from TM to their site.

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