Skip to content
File a complaint

Ticketmaster complaints

Ticketmaster complaint: No access to my tickets.

Open 225 views Entertainment Company

Filed 5 Oct 2022 by Clayton

I purchased 4 tickets to a concert to be held on October 7th, 2022.
Order : 32-21806CH3

On September 8th, I listed 3 of the 4 tickets for sale through the ticketmaster website.
I have decided to use all 4 tickets and I have been attempting to remove the listing for the other three so that I am able to use them.
However, every time I attempt to remove the listing, I get the following error: Sorry, an error occurred while processing your request. Please try again later.

I have been dealing with this issue for a full week.

I have contacted Customer Support many times and have been assured that they have removed the listing, but this is not the case. When I log in to my account, the three tickets still show that they are listed for sale. I am still unable to remove the listing and I still get the same error message every time. Sorry, an error occurred while processing your request. Please try again later.

All I am asking is that someone, anyone, figures this out so that I have access to the tickets I have purchased. The concert in in 3 days and I do not want to be unable to use them. I paid good money for them and I should be able to.

Customer Service has repeatedly told me that they are not listed for sale, but I am telling you they are.

PLEASE HELP ME ASAP!!!

Ticketmaster complaint: No access to my tickets.
Photo Clayton uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Ticketmaster? Start the discussion above.

Wronged by Ticketmaster too?
Make it sting!