Ticketmaster complaint: misleading description of event seats, no refund
Filed 13 Jul 2022 by Fotis
The platform is misleading (see screenshot attached). While looking for tickets for my family to enjoy our scheduled trip to London, the platform showed three sequential seats (seats 8-10) available, I selected all three and went on to book them. However, in the end I got a receipt for just one, without being able to add the other two seats and without this showing during the whole process. Therefore this booking was no use for us and i had to book another three tickets for this platform. I immediately asked them via the online form to change the initial booking but got misleading replies.
Genuine scammers!
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