Ticketmaster complaint: Madonna ticket not refunded

Complaint from Maggiewallens reported on 20 September 2023 about Ticketmaster

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My complaint:

Purchased 2 tickets for Madonna concert that was canceled and then rescheduled. No refund has been issued and to ask for me to reschedule my life to accommodate a cancellation. Is horrible, and I will be ever use ticket master again nor will I ever attend a Madonna concert

Suggested solution:

Never resolved , I was sent to the app and it will only allow me to resell a ticket at a loss. This is ridiculous, a FULL REFUND should be offered without the hassle of me spending hours to find help in this matter

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