The Salvation Army USA complaint: Treatment of clients by the director (Victoria) and staff

On Tuesday 5172022 at approximately 1425 hrs. I live on the 1st floor of the facility and there is no way to heat up food. The second floor has an open style dining room with a tablechairs and microwaves. On the aforementioned date I had just gotten back from 3 doctors appointments and due to those I missed breakfast and lunch. I have EBT and can purchase rawcold food but not cooked. I was in that dining room starting to make a cpl sandwiches so I could eat. She came into the dining room and told me because I wasn’t a resident of that floor any longer I had to leave. I asked if I could finish what I was doing and she said no. She was very condescending in her tone and her attitude about it was her treating me like I was less than and there was no care or concern. I asked the front desk if there is any way for me to heat up food or soups or anything and they advised we didn’t have those priveledges. I wasted $20 in did and have no income or money to purchase hot food. I’ve lived on every floor in this facility and was just moved to the 1st floor a cpl weeks ago while I was in the hospital after having a blood clot that stopped my heart and I died. This is not to mention a lot of my belongings that were lost or stolen like my personal bedding and laptop charger. This is supposed to be a Christian organization and I feel like the staff here definitely are NOT treating people very Christlike as Jesus commanded the disciples and others to do. All of us should be afforded the facilities to make or heat up simple small items. I as well with as others have certain food allergies and dietary issues that I’m unable to address because of this. I’m a retired Chief of Police of 25 years and served the citizens of my community with the utmost respect and compassion and I’ve never experienced such a lack of that by the Salvation Army until coming here. I’ve been to numerous facilities around the country and appreciate what y’all do and that Christ is the center of your foundation.