Complaint: Theft of Deliveries

on 02 April 2021 about The Salvation Army USA in category Non-Profit

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My complaint:

We the tenants of 242 Turk St in San Francisco have and continue to have our deliveries stolen. We’ve suggested to Dr. Lore and Mr’ Gumarra to please change the way in which the deliveries are thrown all over the floor in the mail room I have gone to the police department and report the lost of private items and there is a case opened. Although the administration has film and knows who the thief is nothing has changed. People now are missing doctors appointment or social workers so that they can be outside the building waiting for the UPS delivery to get their packages.

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Justified complaint?

Suggested solution:

In order to stop the lost of packages there are several ways that would help. 1. Packages behind the front desk. clerical handout
2. Packages deliver to outside the tenants apt.
3. packages into empty room next to the mail boxes a clerk with
gloves and a face cover hands out them
4. send out a memo to all apartments letting everyone know that
there is camera overseeing.
5. Handout letting tenants know that if they steal it might cost them
the apartment.

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