The Home Depot complaint: Veteran Rejected

Name: Veteran Rejected
Item: The Home Depot
Author: Robert

Open 28 Dec 2021 150 views Household Goods Interior shops

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Filed 28 Dec 2021 by Robert

I was unable to buy a product at Home Depot and use my military ID card like I have been doing for 12 years because I didn’t have a cell phone and a Home Depot app which uses a QR Code to get the discount. A lot of use retired, and other veterans don’t have cell phones. Why is Home Depot doing this to the faithful veteran?

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Case details

Status: Open
Company: The Home Depot
Filed: 28 Dec 2021
Desired resolution: Let the Veteran who has his retirement ID card still use it as a viable method of validation to get hisher 10% discount.
Problem: Military discount now requires phone app
About: military discount

Progress

Filed
Company notified
Company replied
Resolved

28 Dec 2021 Complaint filed and published
28 Dec 2021 Message from Bizzy: we notified The Home Depot about this complaint.

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