The Home Depot complaint: unacceptable service

Name: unacceptable service
Item: The Home Depot
Rating: 1
Author: catjen98

Open 10 Jul 2019 786 views Household Goods Interior shops

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Filed 10 Jul 2019 by catjen98

I had my windows installed several weeks ago and I have no idea when Home Depot is going to come and complete the work. Every time I try to call Home Services number I am put on hold for more than 45 minutes and I can’t wait that long I got other things to do. I was originally thinking of having someone else install my windows. I’m starting to regret my choice.

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Case details

Status: Open
Company: The Home Depot
Filed: 10 Jul 2019
Rating: 1/5
Desired resolution: To have the work completed
Problem: Window installation unfinished, phone hold over 45 minutes
About: window installation

Progress

Filed
Company notified
Company replied
Resolved

10 Jul 2019 Complaint filed and published
10 Jul 2019 Message from Bizzy: we notified The Home Depot about this complaint.

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