The Home Depot complaint: Countertop installation

Name: Countertop installation
Item: The Home Depot
Rating: 1
Author: Dally

Open 6 May 2019 839 views Household Goods Interior shops

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Filed 6 May 2019 by Dally

There is a big gap between the countertop and cupboards – raw wood showing. I was not told there would by an installation problem. I have two visible seams in the granite which I also was not told about. They broke a backsplash tile and the repair is unsightly.

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Case details

Status: Open
Company: The Home Depot
Filed: 6 May 2019
Rating: 1/5
Desired resolution: A full refund
Problem: Gap, visible seams and broken tile after installation
About: granite countertop installation

Progress

Filed
Company notified
Company replied
Resolved

6 May 2019 Complaint filed and published
6 May 2019 Message from Bizzy: we notified The Home Depot about this complaint.

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