Texas Roadhouse complaint: Horrible birthday experience

Name: Horrible birthday experience
Item: Texas Roadhouse
Rating: 1
Author: Pamela

Open 31 Aug 2023 104 views Restaurants

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Filed 31 Aug 2023 by Pamela

We had to wait 29 min over wait time , 10 min once at the table and drinks Another 10 min for drink refills. Waited forever for our food. The table ahead of us got sat 30 min after us got their food first. Had birthday recognition. Our person had nothing. The bill that we got did not match what was charged to my card. See receipts.

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Case details

Status: Open
Company: Texas Roadhouse
Filed: 31 Aug 2023
Rating: 1/5
Desired resolution: Make it right.
Problem: Long waits, bill did not match card charge
About: birthday dinner

Progress

Filed
Company notified
Company replied
Resolved

31 Aug 2023 Complaint filed and published
31 Aug 2023 Message from Bizzy: we notified Texas Roadhouse about this complaint.

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