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Texas Roadhouse complaint: Do like change

Open 68 views Restaurants

Filed 18 Sep 2023 by Joyce

First of all I am 65 and don’t see very good and it took me over an hour to figure out how to put all the information for the app. I liked it better to call in my order.I wanted my steak smothered with mushroom no onion. So I had to use on of my sides for just mushroom. If I would have ordered on the phone I could have said no onion.. Then I go to pick up my order which was just shy of $100.00 and when I pulled up they hand me this big bag through my drivers window. She had to tilt it side ways to get it in. I thought my stuff was going to fall out of the bag to the ground. Plus she said I should check my order how in the heck am I going to check it in my car. And I can not go in the restaurant because II am handicap and have a hard time walking and I could fall. I do have to admit the food was very tasty.I think you should go back to phone orders and have pick ups to car. Thank You

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