Texas Roadhouse complaint: Poor Service
Filed 26 Aug 2023 by Carol
Let me start by saying we are frequent diners at Texas Roadhouse. Without getting too wordy let me say that I ordered a Cheeseburger and Fries. The Cheesburger came out with no fries. I pointed this out to the server who said she would send over the original waitress who took our order. I was half finished wit my sandwich before she showed up. At this point, I was very annoyed. She apologized and said she would be right back. Didn’t come back until I was almost finished eating. She then laid down a plate of fries which were basically not edible. I attempted to eat a couple and then showed the plate to my husband. He tried to eat one and then said not to eat any more. We eat at the Roadhouse often and know what the fries are supposed to look like. These were dried out and still had some skin
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