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Tesco complaint: unhelpful Manager

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Filed 19 Jun 2022 by Monica

I purchased two packets ‘fresh’ cod fillets on 17.6.2022 sell by date was 18.6.2022 cost £4.00 each. I opened one packet when I got home and the smell of the fish was appalling. I put the fish from the opened packet in a bag and put it in my freezer with the unopened packet. I put the cut open packet in my black bin. I returned the fish today 19.6.22 only to be told by the manager that they could only refund me for the unopened packet and not the one opened because I did not take the stinking packet back. I think it is illegal for you to sell food that is not fit for human consumption.

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