My complaint:
The online portal was setup and true amounts are not updated. It brought me negative and within a week I have 12 NSF’s then they kept climbing. I am on social security and they yell on the phone, are terrible, and I am still not able to resolve this.
Suggested solution:
Put the NSF fees back in my account. Had the pending balance been a true balance I wouldn’t have been hit with all of these.
