Takealot.com complaint: Incorrect item.delivered

Complaint from Hel reported on 28 June 2023 about Takealot.com

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My complaint:

I purchased a Samsung S23 from Takealot and they delivered a Huawei cell phone vover instead. I have been trying to get my return credited but keep getting told the same thing over and over… it is being escalated. I cannot understand why I have to wait due to their incompetence. This is a high value item.

Suggested solution:

By crediting me

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