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Swoop Airlines complaint: change of flight dates

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Filed 8 Apr 2020 by Nora Bee

I had a very important flight booked to fly out of Abbotsford on April 17th and back on the 20th. I checked my flight today and it now says I’m flying out on the 19th and back on the 23rd!? I am going on the dates I chose for a reason. I was not even emailed about the change. I’ve been sitting waiting for an agent for over three hours now. I’m very angry. I paid for Modifly and seat upgrades.

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