Swiss Chalet complaint: undercooked food and items missing
Filed 8 Dec 2022 by Rudy
We ordered online and went and picked up order at 605pm. when I got the order home it was 615pm. the order was cold the chicken was undercooked and items were missing from order. We tried to call the store 15 times and 14 times we were hung up on . When we finally talked to someone we were told that in order to get refund we had to come to store which we did. at that time I asked for the manager and was told that there was no one that was a supervisor or manager present. I asked that a manager be brought into this issue at which point the girl that was trying to deal with this called her boss twice and I was told by a voice that :not to give anything: I will be calling my laywer and the local board of health to see what further action can be taken.
Report
Discussion
0 comments
No comments yet. Been through something similar with Swiss Chalet? Start the discussion above.
More Swiss Chalet complaints
View all 200Driver not willing to come up in elevator in apartment building to deliver my order-
I ordered Swiss Chalet on December 11th- Why is it that the driver does not go up in the elevator…
Kicked out
My wife and I visited Swiss chalet in Huntsville, Ontario. We waited at the front waiting to be seated area…
Horrible food – deliver
We were so disappointed with our delivery order , won’t be ordering again Our dinner was stone cold The fries…