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Swiss Chalet complaint: Pick-Up food order

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Filed 28 Mar 2023 by Karen

Placed an online order for pick up Monday, March 27th around 7:30 p.m. We waited half an hour to get what was ordered. It was not an issue as the chicken was just put in the oven. What was an issue is the 2 buns were as hard as rock and the salad was the core ends of the lettuce and was brownish.
We on another occasion got a baked potato that was so burnt it was black.
I get that these are very difficult times with supply issues and expenses. But, we paid for the order and could not eat a good portion of it.

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