Supersonic Fibre complaint: No Customer Service

Name: No Customer Service
Item: Supersonic Fibre
Author: Nicia

Open 19 Jan 2022 156 views Internet Providers

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Filed 19 Jan 2022 by Nicia

I have applied for this service to be installed on 20220117. My payment went through and the documents etc. were uploaded and accepted. My problem is that for some reason the bank verification is not being successful. I have emailed Supersonic approximately 6 times with NO feedback. I have phoned them on numerous ocassions and no one is able to assist me.

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Case details

Status: Open
Company: Supersonic Fibre
Filed: 19 Jan 2022
Desired resolution: Either deliver the wifi unit or cancel my order and refund me if they are not able to deliver.
Problem: Paid order stalled, emails unanswered
About: WiFi installation

Progress

Filed
Company notified
Company replied
Resolved

19 Jan 2022 Complaint filed and published
19 Jan 2022 Message from Bizzy: we notified Supersonic Fibre about this complaint.

See all 58 Supersonic Fibre complaints

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