Supersonic Fibre complaint: line speed
Filed 29 Aug 2022 by Braam
My line speed was down from 1gig download 200 mb upload to 200-300 mb download since july 18 2022. Supersonic blame vumatel for the fault but vumatel showed with test that Supersonic was at mistake. Ryan and Jade from supersonic handle the case but as far as today 29 AUGUST 2022 the problem is not resolved. the ticket no is isp-817335. All test results was send from vumatel to supersonic and they agree that the problem is at supersonic.
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