My complaint:
Ive loved sunbeam bread for years , was ALWAYS soft , and melted in your mouth!!! Last couple months the quality of the bread has suffered greatly ,has the recipe changed???? Gotten to the point that i am trying new breads!!!! The bread used to stay soft a week in my cupboard, lately the bread is already getting hard by 2nd day? Its just not the same if its not soft! Only good for toast or stuffing after 2nd day!! Seems to be alot more air pockets in it as well!!! Why did you change your BREAD?
Suggested solution:
Go back to the way it ws a few months ago.