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Subway complaint: Transaction was successful and amount debited, but they said it was timeout and didn’t credit to the merchant

Open 96 views Fast Food / Delivery

Filed 19 Jun 2022 by Dona

I’m Dona Raji George, yesterday(14062022) at 05:02 pm I made a transaction of ₹610.00 at SUBWAY UBcity Bangalore using Amazon Pay UPI(Bank Reference ID : 216521168449 and other details are attached), the transaction was shown as successful and the amount was debited from my account. Merchant was using POS machine QRcode and the transaction was timed out and it was not credited to the merchant account ( the receipt from POS machine is also attached). I waited there for almost 1 hour for the payment ation but the amount was not credited to the merchant and they told that it will be refunded, so I made the payment again using another UPI application. I was waiting for the refund but it was not credited till now.

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