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Subway complaint: Subway rewards

Open 195 views Fast Food / Delivery

Filed 31 Aug 2020 by JoAnne

Ive gone to subway on several occasions and I tell them I have rewards on my card. They look at the screen and pretend to give me the rewards I look at the receipt afterward and the rewards are not used and still on my card. This is the manager of the store mind you and she dont know how to redeem the rewards for customers. Ive gone there when I had 2 dollars on there. Then when I had 4 on there today now its up to 6 dollars and I’m tired of them not using it especially when I tell them its on there.

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