Subway complaint: Subway App. For ordering sandwiches

Complaint from Ammoliz reported on 28 July 2020 about Subway

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Tried to order 2 foot long sandwiches, from your Order 2 and pay $5 each offer, one chicken teriyaki and 1 BBQ Rib. Somehow got 2 teriyaki sandwiches in cart and couldnt find a way to cancel one. Finally got so frustrated I signed out. Wound up going to a subway store and paid full price. The employees were very nice and understanding. However, it started to get busy and they were somewhat careless in wrapping them up. Didnt give mr senior discount, had to ask for it and transaction had to be redone.

Suggested solution:

Maybe offer the $5 deal in store as well as online.

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