Complaint: Subway App. For ordering sandwiches

on 28 July 2020 about Subway in category Fast Food / Delivery / Takeaway

New complaint
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Complaint resolved
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My complaint:

Tried to order 2 foot long sandwiches, from your Order 2 and pay $5 each offer, one chicken teriyaki and 1 BBQ Rib. Somehow got 2 teriyaki sandwiches in cart and couldnt find a way to cancel one. Finally got so frustrated I signed out. Wound up going to a subway store and paid full price. The employees were very nice and understanding. However, it started to get busy and they were somewhat careless in wrapping them up. Didnt give mr senior discount, had to ask for it and transaction had to be redone.

0 0 votes
Justified complaint?

Suggested solution:

Maybe offer the $5 deal in store as well as online.

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1 year ago - We have posted a tweet about your new complaint about Subway

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