Complaint: Poor customer service

on 07 November 2020 about Subway in category Fast Food / Delivery / Takeaway

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My complaint:

Staff complaining about customers in front of them. Ordered a flat bread sandwich similar to the flatizza that you use to offer on the menu, staff refusing to put in box cause its not technically a pizza and made customer carry out on paper it was cooked on in the open! Staff states she cant keep wasting boxes!

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Justified complaint?

Suggested solution:

If you want to complain about a customer dont do it in front if them and the rest of the customers. If customers ask for a box put in box if necessary we pay for our food it shouldn’t have to be carried out open!

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