Subway complaint: Order went thru when backing out of app. Store would not cancel order
Filed 12 Aug 2020 by SusanStripling
Hello, this afternoon I was seeing if a local Subway was participating in the $5.00 foot long special. I backed out of app. Shortly after I received an email my order was placed. I tried calling store to cancel ( phone was busy for 12 hour) with no prevail. I went to the store, they informed me that this has happened to others and they do not have a phone line and since I did not get ahold of them I could not get credit for my order and I would have to deal with it. Order number 6FAEE7C5-86. August 12 2020 placed at 5:20 pm. I would like my card refunded in the amount of $17.15
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